Frequently Asked Questions

At Aspec Auto Group, you get dealer-quality service without the dealer-level markup. Our mechanics are skilled with all makes and models — including European brands like Audi, BMW, and Mercedes — and we never use high-pressure sales tactics. We take the time to explain exactly what your vehicle needs, show you the issue if possible, and give you a clear price upfront. You leave understanding what was done and why, not just handed a bill.

Absolutely not. Honesty is the foundation of everything we do at Aspec Auto Group. If your vehicle doesn't need a repair, we will tell you. If something should be addressed soon but isn't urgent, we will explain that too so you can make an informed decision. Many of our customers come to us specifically because they've been burned by upselling elsewhere — and they stay because we treat them fairly.

We provide a clear, upfront quote before any work begins. Pricing depends on the specific repair — the parts required, the labour involved, and your vehicle's make and model. What we can promise is that our pricing is fair and competitive. There are no hidden fees and no surprise charges when you pick up your vehicle. If the scope of the job changes during the repair, we will contact you first.

Many common repairs — oil changes, brake pad replacement, battery swaps, tire installations — are completed the same day, often within one to two hours. More complex work like suspension repairs or air conditioning diagnostics may take longer. When you book, we will give you an honest time estimate based on your specific job. We respect your time and work efficiently without cutting corners.

We welcome both appointments and walk-ins at Aspec Auto Group. Booking ahead is the best way to guarantee your preferred time slot, especially for larger jobs or busy periods. You can reach us by phone or email to schedule a visit. We are open Monday through Saturday, 10:00 AM to 6:00 PM, and closed on Sundays.

Yes. Aspec Auto Group services all makes and models, including domestic, Asian, and European vehicles. We have particular expertise with European brands — Audi, BMW, Mercedes, and others — that dealerships often charge a premium to service. Whether you drive a Honda Civic or a Tesla, our mechanics have the tools and knowledge to get the job done right.

We are located at 20 Hanlan Rd, Unit 13, Woodbridge, ON, L4L 0B9 — conveniently situated to serve customers throughout Vaughan, Woodbridge, and surrounding communities. There is parking available on site. If you need help finding us, don't hesitate to call and we will guide you in.

We are proud to hold a 4.9-star rating on Google with nearly 400 reviews from real customers in Vaughan and beyond. Our customers consistently mention our honesty, transparency, fair pricing, and the way our team — especially Steve — takes the time to explain every repair without pressure. We let our reviews speak for themselves, and we work hard every day to deserve them.